Privacy Policy

At Advantronix Solutions, we are committed to protecting your privacy and complying with the data protection laws in the United Kingdom, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services. By accessing or using our website or services, you consent to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information: When you interact with Advantronix Solutions, we may collect personal information that you provide voluntarily, such as your name, email address, phone number, and company details. This information is collected when you fill out contact forms, request information, or engage in other similar activities on our website.

1.2 Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and pages visited. This information is collected through cookies and similar technologies and helps us improve our website and user experience.

2. Use of Information

2.1 Providing Services: We use the personal information you provide to deliver our services, respond to your inquiries, and fulfill your requests. This includes communicating with you, providing technical support, and delivering relevant information about our products, updates, and promotions.

2.2 Legal Basis for Processing: Our legal basis for processing personal information is primarily your consent. In certain cases, we may also process personal information based on our legitimate interests or to fulfill contractual obligations.

3. Information Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services and managing our website. These providers may have access to your personal information only to the extent necessary to perform their services on our behalf and are obligated to maintain its confidentiality.

3.2 Legal Compliance and Protection: We may disclose your personal information if required by law or when we believe such disclosure is necessary to protect our rights, comply with a legal obligation, or enforce our website policies.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices to ensure the ongoing confidentiality, integrity, and availability of your data.

5. Your Rights

Under the GDPR, you have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You can request the correction or update of any inaccurate or incomplete personal information.
  • Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances.
  • Right to Restriction of Processing: You can request the limitation of the processing of your personal information under specific conditions.
  • Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal information based on legitimate interests or direct marketing purposes.
  • Right to Withdraw Consent: If we rely on your consent for processing, you have the right to withdraw it at any time.

6. Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or changes in law.